Contact Us

Please use the form below to get in touch and we’ll get back to you as soon as we can.

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →

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Contact details

Phone us

01376 330694

Phone us

01376 330694

Phone us

01376 330694

Phone us

01376 330694
Address

Please do not turn up without discussing your visit with one of our team. Call 01376 330694 to arrange your visit.

Warehouse & and Office – DONATIONS ONLY, WE ARE ONLY ABLE TO DISTRIBUTE PARCELS VIA OUR DISTRIBUTION CENTRES
Unit 6, Lakes Industrial Park
Lower Chapel Hill
Braintree
Essex
CM7 3RU

Directions via Google Maps